Here you can find information on the delivery options available for your order and the returns policy for our products.
Shipping
Standard Delivery: £9.99, process time is 2-3 days and delivery will be between 4-5 days.
International Delivery: Calculated individually, Dispatched within 2-3 working days, subject to international shipping timeframes dependent on region shipped to.
Returns
Due to the sterile nature of the products, a no-returns policy for pigments or needles if they have been opened or had their packaging/seal tampered with, unless the products are faulty.
Notify A CLASS within 5 days by email or in writing with full details of the issue.
Only unused and unopened products will be accepted for return.
Exchange arranged promptly and without charge.
Replacement goods dispatched after original goods returned for assessment.
Customer responsible for returning goods, but reasonable postage costs credited if product found to be faulty. If not faulty, returned to customer with postage carriage covered by customer.