Shipping & Returns

Here you can find information on the delivery options available for your order and the returns policy for our products.

Shipping

  • Standard Delivery: £9.99, process time is 2-3 days and delivery will be between 4-5 days.
  • International Delivery: Calculated individually, Dispatched within 2-3 working days, subject to international shipping timeframes dependent on region shipped to.

Returns

  • Due to the sterile nature of the products, a no-returns policy for pigments or needles if they have been opened or had their packaging/seal tampered with, unless the products are faulty.
  • Notify A CLASS within 5 days by email or in writing with full details of the issue.
  • Only unused and unopened products will be accepted for return.
  • Exchange arranged promptly and without charge.
  • Replacement goods dispatched after original goods returned for assessment.
  • Customer responsible for returning goods, but reasonable postage costs credited if product found to be faulty. If not faulty, returned to customer with postage carriage covered by customer.
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